Terms and conditions
Article 1. Who we are
1.1 KVK Uittreksel Aanvragen is a trade name of Ecrivus International V.O.F., established at Vliegveldweg 106, 6199 AD Maastricht-Airport, Netherlands and registered in the Dutch Business Register under number 14093828.
1.2 In these terms, "we", "us" and "our" mean Ecrivus International V.O.F., trading as KVK Uittreksel Aanvragen.
1.3 You can reach us by email at info@kvkuittrekselaanvragen.nl.
1.4 You can reach us by telephone on 085-226 0536.
1.5 Our VAT identification number is NL820377910B01.
Article 2. What these terms cover
2.1 These terms apply to every order you place through kvkuittrekselaanvragen.nl and to every agreement arising from it.
2.2 Any deviation applies only if we have agreed it with you in writing.
2.3 We reject the applicability of your own purchasing conditions.
Article 3. What we do, and what we are not
3.1 KVK Uittreksel Aanvragen is a trading name of Ecrivus International V.O.F. (KVK 14093828). We are an independent ordering service and are not part of the Netherlands Chamber of Commerce. You can also order an extract directly at kvk.nl for €9.60.
3.2 What you buy from us is the product you order. An order may include digital content, services or both. Electronic delivery alone does not determine which legal rules apply; we assess this for each part. The paper extract is a physical document. For KVK documents, we place an order with the Chamber of Commerce and follow its progress. We compile the Company Profile ourselves from public Business Register data. The Company Report combines separate KVK documents with our own report sections; the original files remain separate. We send you an invoice and help if something goes wrong. Article 9 explains the right of withdrawal.
3.3 The certified extract itself is produced, certified and delivered by the Chamber of Commerce. We do not draw up that document and we do not alter anything in it.
3.4 You can also order an extract directly from the Chamber of Commerce. On kvk.nl a digital certified extract costs €9.60 and a paper certified extract costs €19.20.
3.5 We compile the Company Profile ourselves from public Business Register data. It carries no certification. The Company Report is a package containing a certified extract from the Chamber of Commerce and other documents. Article 7.3 describes how we deliver that package.
Article 4. Products and prices
4.1 Our prices include 21% Dutch VAT and apply per copy.
| Product | Price |
|---|---|
| Digital certified extract | €29.95 |
| Company Profile (compiled by us, not certified) | €19.95 |
| Paper certified extract | €49.95 |
| Company Report | €59.95 |
| Addition: Business Register history | €9.95 |
| Addition: overview of filings | €9.95 |
| Addition: group relationships | €12.95 |
| Addition: annual accounts (not certified) | €14.95 |
| Addition: annual accounts (certified) | €24.95 |
4.2 Our price is the total for the chosen product and our service. For KVK documents, it includes the costs charged to us by the Chamber of Commerce. The Company Profile is compiled by us; its price is not a fee for a single KVK document. The Company Report has a package price, not a fee for one separate KVK document.
4.3 The price shown on the site at the moment you order is the price that applies. We may change our prices, but not for orders already placed.
4.4 The certified extract is available in Dutch and in English. The Chamber of Commerce does not supply other languages. The language of our website says nothing about the language of the document.
Article 5. How the agreement is formed
5.1 You choose a company, one or more products and the language of the document, you provide your email address and you pay.
5.2 The agreement is formed when your payment succeeds. You then receive an order confirmation by email with your order number and a link to the status page. Every paid order receives an invoice. It follows in a separate email and need not be attached to the order confirmation.
5.3 A single order may contain several companies, several products and several copies. You pay once and receive one invoice.
5.4 We may refuse or refund an order if we have good reason to believe that the order is incorrect or that misuse is involved. We will tell you so by email.
Article 6. Payment
6.1 You pay in advance through our payment service provider Mollie B.V. You see the available payment methods before paying. We do not offer bank transfer in the order flow.
6.2 You enter your payment details with Mollie. We do not store a full card number or security code. We receive the payment status, payment method and transaction number. For card payments, we may also receive and retain the 3-D Secure result, a card fingerprint, the card brand and the country of the card. The fingerprint is not a full card number. Our privacy policy explains the purpose and retention periods.
6.3 We place your order with the Chamber of Commerce only after payment is confirmed.
Article 7. Delivery
7.1 The digital certified extract is sent by the Chamber of Commerce by email to the address you gave us. The document therefore comes directly from the Chamber of Commerce and not from us.
7.2 The certified paper extract is delivered as a PostNL letterbox parcel with track & trace to the address you provided. You receive a tracking code for the shipment.
7.3 You receive the Company Profile from us through a secure download link on the status page. The Company Report is a package: the Chamber of Commerce emails the certified extract directly to you, and we supply the other documents. These are two deliveries from two senders. We keep the certified extract as a separate file so its electronic seal remains intact.
7.4 We state an expected delivery time on the site and in the order. That time is an estimate and not a strict deadline. Actual delivery depends on the Chamber of Commerce and on postal delivery. Disruptions at the Chamber of Commerce may delay delivery.
7.5 On the status page of your order you can see, per line, where your order stands, together with the reference number the Chamber of Commerce has given it. The link to that page is valid for 90 days.
7.6 If the Chamber of Commerce does not deliver within a reasonable period, you may give us notice of default by email. We will resolve it or we will refund you.
Article 8. Your own details must be correct
8.1 You are responsible for the accuracy of the email address, the postal address and the chosen company, including the correct branch.
8.2 We ask you to enter your email address twice and we show you, before payment, the company, the branch, the product and the language you selected. Please check that screen.
8.3 If an extract has been delivered to an address you entered incorrectly, that is not a failure on our part.
8.4 If you report a typing error in your email address or postal address, we will try to correct the delivery. If a digital certified extract has not arrived by email, the Chamber of Commerce can process a replacement order on the same day without an additional charge. If correcting a delivery would incur costs, we agree those with you beforehand.
Article 9. Right of withdrawal
9.1 If you are a consumer, a distance contract in principle gives you fourteen days to change your mind (Article 6:230o of the Dutch Civil Code).
9.2 For digital content supplied without a tangible medium, the right of withdrawal may end when delivery has actually begun, provided the legal conditions are met (Article 6:230p(g) of the Dutch Civil Code). You must expressly consent in advance to delivery during the cooling-off period, acknowledge that you thereby lose your right of withdrawal and receive confirmation on a durable medium. We request your declaration when you order, record the time and your IP address, and repeat it in the confirmation email. Payment, scheduling work or starting processing does not by itself end your right of withdrawal. The conditions must be met for each digital order line concerned.
For services, the right of withdrawal ends only after full performance, if you expressly consented in advance to performance during the cooling-off period and acknowledged that you would lose your right once the service had been fully performed (Article 6:230p(a) of the Dutch Civil Code). Payment or starting work alone is not sufficient.
9.3 For a paper extract you keep, as a consumer, fourteen days to change your mind, counted from the day after receipt. If you withdraw, you return the extract at your own cost and we refund the amount of that order line. If you withdraw from the entire order, we also refund standard delivery to you; we do not refund delivery costs if you withdraw from only part of the order. If the extract has lost value because you did more with it than was needed to look at it, we may charge you for that loss in value.
9.4 If you order as a business or for your profession, you have no right of withdrawal.
9.5 The full arrangement, including the model form, is set out in our page on withdrawal.
Article 10. Cancellation and refunds
10.1 Execution may begin after payment is confirmed. Work may first be queued or require checks; a package may have to wait for its source documents. A request to change or cancel an order may therefore not always be possible to carry out. Before paying, check the company, branch, product, language and address details.
10.2 Article 10.1 does not limit your statutory rights as a consumer. Digital content is subject to the conditions in Article 9.2; for a paper extract, the right in Article 9.3 remains, even if processing has already begun. We correct a typing error in your email or postal address where possible under Article 8.4.
10.3 If the Chamber of Commerce does not deliver the ordered document, we refund the full amount of that order line. This also applies if the Chamber of Commerce refuses delivery or makes it impossible.
10.4 The refund runs back through Mollie, to the payment method you used.
10.5 With an order containing several lines, we can refund per line.
Article 11. Invoices and VAT
11.1 You receive an invoice by email for every paid order.
11.2 If the total remains below € 100 including VAT, a simplified invoice is legally sufficient (Article 34d of the Dutch Turnover Tax Act 1968). It states the date, our name and details, a description of what you ordered, the VAT amount and the total. Your own name and address need not appear on it.
11.3 If the total exceeds € 100 including VAT, a full invoice is required (Article 35a of the Dutch Turnover Tax Act 1968). In that case we ask you, before payment, for your Business Register number or for your name and address, and we put those on the invoice.
11.4 If you want an invoice in your company's name below € 100 as well, you can give us your Business Register number. We retrieve the corresponding details from the Business Register and show them for checking before they go on the invoice.
11.5 We charge 21% VAT on the full amount. The fee of the Chamber of Commerce is a purchase cost for us and not a disbursement.
Article 12. The content of the document
12.1 The content of the extract comes from the Business Register and reflects the data as registered at the moment of retrieval.
12.2 We are not responsible for the accuracy or completeness of that data. If it is incorrect, you change it at the Chamber of Commerce.
12.3 We do not assess whether the document you order is suitable for the purpose you have in mind. If a bank, notary or foreign authority asks for a particular document, check with that party which document they require.
12.4 We give no legal, tax or business advice.
12.5 If you are a consumer, you have statutory rights when a delivered document does not match your order. If the document is damaged or you receive a different document, contact us. We will provide an appropriate remedy at no extra cost, as required by law. This concerns our delivery; the Chamber of Commerce maintains the data in the Business Register.
Article 13. Liability
13.1 We carry out our work with care. We do not answer for the conduct of the Chamber of Commerce, of the postal service or of other parties beyond our influence.
13.2 Our liability is limited to the amount you paid for the order concerned.
13.3 We are not liable for consequential loss, including lost revenue, delay of a transaction and costs of third parties.
13.4 The limitations in this article do not apply in the event of intent or deliberate recklessness on our part, nor to the extent that mandatory consumer law does not permit them.
Article 14. Force majeure
14.1 If we cannot perform our obligations because of a circumstance beyond our control, we suspend performance for as long as that circumstance lasts.
14.2 This includes in any event a disruption or maintenance at the Chamber of Commerce, a disruption at our payment service provider, a failure of the internet or the power supply, and government measures.
14.3 If the force majeure lasts longer than thirty days, either party may end the agreement. We then refund what you paid for what has not yet been delivered.
Article 15. Personal data
15.1 How we handle your data is set out in our privacy statement.
15.2 We pass your email address to the Chamber of Commerce for the digital certified extract. We use your postal address for delivery of the paper extract as a PostNL letterbox parcel with track & trace, and share that address with PostNL for that purpose.
Article 16. Intellectual property
16.1 The texts, design and layout of our website and of the Company Profile and the Company Report remain ours.
16.2 You may use the documents you order from us for your own purpose. Reselling them or publishing them as your own product is not permitted.
16.3 The certified extract is subject to the conditions of the Chamber of Commerce.
Article 17. Complaints
17.1 If you have a complaint, send it to info@kvkuittrekselaanvragen.nl with your order number.
17.2 We confirm your complaint within two working days and respond substantively within fourteen days. If we need more time, we will tell you within those fourteen days, with an indication of when you will receive an answer.
17.3 We are not affiliated with a disputes committee. If we cannot resolve the matter together, the route to the courts remains open. Article 18 states which court that is.
Article 18. Governing law and competent court
18.1 Dutch law applies to our agreements.
18.2 We submit disputes to the competent court in the district of Limburg, the Netherlands. If you are a consumer, you may, within one month after we invoke this provision, choose the court that is competent under the law.
18.3 If you are a consumer resident in another member state of the European Union, you retain the protection of the mandatory provisions of the law of your own country.
18.4 These terms were drawn up in Dutch and translated into English, German, Spanish and French. If a translation differs from the Dutch text, the Dutch text prevails.
Article 19. Changes to these terms
19.1 We may change these terms. The version that applies to your order is the one in force at the moment you ordered.
19.2 The version in force is always published on kvkuittrekselaanvragen.nl.
Version of 11 October 2026.